FAQ

Every day help for our customers

If you need more help

  • Yes, as soon as we receive your order, we will arrange for it to be shipped out and delivered to you via international air freight
  • Our platform is integrated with internationally renowned third-party payments such as PayPal, and supports online payments with credit cards and savings cards such as Visa and Mastercard, ensuring the security of user payments
  • Please rest assured. Others cannot tell what product we are from the packaging. The express delivery note does not specify the specific product.
  • All of our ceramics are fired by ourselves. We will immediately pack and send your order to the international courier station upon receipt. Your delivery time will vary depending on the distance between your country and China, as well as the customs clearance time.